Making a Booking

Here you can find out how to make a booking & what we will require

The first 3 steps to booking with us

Check Availability

By contacting your required branch or completing our online form

free meet & greet

We will meet you & your pet to ensure you are both happy with us

complete paperwork

So we know everything about your pet & his/her requirements

Checking Availability

Please be aware school holidays we get booked up quickly so if you have a trip booked please contact ASAP so we can register your pet and complete the free meet and greet to secure your booking.

We work as a collective and all work under the same guidelines and high standards. This means that if your local branch doesn't have availability but another of our branches do, we will offer you a space here. We can provide a pick up and drop off service if transport to an alternative branch is difficult for you.

  

What details will we require for our paperwork?

We will require a Microchip number if applicable, vet details, insurance details (if applicable), proof of vaccines (or titre test if your dog does not have yearly vaccinations), medical history (if applicable).

You will need to provide us with details of an emergency contact. (Please ask the permission of your appointed person.)

We will also need you to complete paperwork about your dog's food, routine, exercise needs etc. If you would like the paperwork emailed to you before arrival please let us know.

 

our accommodation

You are welcome to come to your selected branch house to see where your pet will be staying and we can also come and meet your pet at your request before their stay.

 

Details required for Small Pets

We will require a microchip number (if applicable), proof of vaccination or titre test (if applicable), insurance details (if applicable), medical history (if applicable). You will need to provide us with details of an emergency contact. (Please ask the permission of your appointed person).

We will need you to complete paperwork about your pet's food, routine, exercise needs etc. If you would like the paperwork emailed to you before arrival please let us know.